Refund Policy
1) Scope
This policy applies to purchases made on MahaVastu.com. By completing a purchase, you confirm that you reviewed and explicitly accepted the Terms & Conditions presented at checkout, including via a forced-scroll confirmation prior to payment.
2) Courses, Programs & Digital Services — No Refunds
All courses, workshops, online programs, memberships, consultations, downloadable content, and any digital or service offerings are non-refundable and non-transferable once purchased.
In rare exceptions, any accommodation (including partial credits, deferrals, or alternative access) is purely at Management’s sole discretion. Management’s decision will be final and binding.
3) Physical Products — Returns (Wrong Item Only)
For physical items, returns are accepted only if you received the wrong product.
Window: You must request a return within 7 days of delivery (and in any case not later than 14 days from the date of purchase).
Condition: Item must be unused, with tags intact, and in the original packaging.
Proof: Include the receipt or proof of purchase.
To start a return, email [email protected]. If approved, we’ll share a return shipping label and instructions. Items sent back without prior approval will not be accepted.
Return Address:
District Centre, Saket, Delhi, India
4) Damages & Issues
Inspect your order upon delivery and contact us immediately at [email protected] if the item is defective, damaged, or incorrect, so we can evaluate and make it right.
5) Non-returnable / Non-exchangeable Items
We cannot accept returns or exchanges for:
Courses, digital goods, consultations, and services (see Section 2)
Gift cards
Sale/clearance items
6) Exchanges (Physical Products)
If you received the wrong item and wish to exchange, first complete the return process above. Once your return is accepted, place a new order for the correct item.
7) Refunds (Physical Products Only)
After we receive and inspect the approved return, we’ll notify you of approval or rejection. If approved, a refund will be issued to your original payment method within 10 business days. Your bank/issuer may take additional time to post the credit.
If 15 business days pass after our approval and you haven’t received the refund, contact us at [email protected].
8) Chargebacks & Disputes
Because course and digital/service purchases are non-refundable, initiating a chargeback for such purchases may be treated as misuse of the payment process. We reserve the right to contest chargebacks and provide evidence of your checkout acceptance (including forced-scroll T&Cs confirmation).
9) Contact
Email: [email protected]
Phone: +91 92059 88131
If you want, I can tailor a short banner notice for the checkout pages (“No refunds on courses; exceptions solely at management discretion. You’ll be asked to scroll & accept T&Cs before paying.”) and a pop-up snippet for your payment step.
We offer a 14-day return policy, allowing you to request a return within 7 days of receiving your item Or 14 days from purchasing your item.
Please note that returns are only eligible if you have received the wrong product.
To qualify for a return, the item must be in the same condition as when you received it unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. Please note that returns will need to be sent to the following address: District Centre, Saket, Delhi, India
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected] Or Call Us at +91 92059 88131
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].
