Job Description
Our company is hiring for a customer service executive. We appreciate you taking the time to review the list of qualifications and to apply for the position.
Required Skills
- Inbound Calls (2-3yrs experience)
- Address customers queries
- Good verbal n written communication english and hindi
- Experience in handling data management.
- Good command over excel- Including advance excel.
- Able to accept challenges and improve status quo.
- To liaise with all customers (internal departments and customers) to ensure service levels are met.
- To provide management reports as required.
- To represent Customer Services at internal and external meetings as necessary and keep the team updated.
- To process debit notes quickly and accurately.